Latest News: Rise & Destroy Launches Worldwide! Read More »
 

KingsIsle Entertainment is Hiring!

KingsIsle Entertainment has been selected as one of the best places to work in Central Texas three years in a row! Companies were selected for this list based on the confidential comments of their employees. Source: Austin American Statesman
 


 

Customer Support Representative II

Location: Austin, TX

Description: The Customer Support Representative II will be responsible for issues escalated from first tier customer support. These issues will generally be more technical in nature or require extended investigation such as client troubleshooting or billing issues. The Customer Support Representative II will be expected to possess sufficient technical skills to allow them to identify and troubleshoot a wide variety of computer, network and game related issues.


The Customer Support Representative II will work with other Customer Support Representatives to resolve a wide variety of customer requests and will be expected to communicate effectively with end users to acquire additional information when necessary and to effectively deliver resolutions. Additional responsibilities include updating Knowledge Base documents and tracking and documenting incidents in a ticket tracking systems and working with additional resources, such as developers, when necessary to resolve customer requests.

In your application, please include a cover letter saved within the file of your resume.


Responsibilities

  • Provide Level 2 and in-game support for KingsIsle customers
  • Resolve customer billing issues and inquiries
  • Resolve hardware, operating system or networking issues based on pre-defined criteria, with additional inquiry based upon technical knowledge
  • Handle escalated issues as required
  • Conduct research to resolve inquiries or problems that cannot be answered immediately
  • Log issues and information into ticketing systems as required
  • Perform administrative support duties (log issues, enter customer contacts, maintains databases, data entry, files, updates customer records, etc.)
  • Create written support materials for use internally, or for self-help by customers

Requirements

  • 2 year degree from an accredited university
  • Two years of technical support experience in a fast-paced environment
  • Gaming experience a plus
  • Excellent customer-facing skills – ability to calm irate customers, resolve difficult issues
  • Demonstrated written and verbal communication skills, including a clear professional manner with the ability to express empathy and demonstrate flexibility
  • Excellent problem-solving and analytical abilities
  • Knowledge of PC hardware including graphics cards, audio cards, monitors and networks
  • Experience with installation, configuration, and the use of ISPs, Windows, IE and other browser software
  • Ability to work in a flexible schedule to meet the customer demands

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Production Assistant

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for an Production Assistant to work on exciting and innovative games for PC, mobile and tablet devices. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Candidate will work with the Producer to manage the development workflow of online PC, iOS, and Android games
  • Initiate and track all production tasks through collaboration with team leads (Art, Design, Tech, QA)
  • Facilitate communication between Development team and other departments (Marketing, Customer Service)
  • Ensure timely delivery of milestones, while safeguarding work quality
  • Maintain project schedules for all functional areas of development

Requirements

  • Extremely strong project management skills
  • Excellent verbal and written communication skills
  • Bachelor’s degree or equivalent in a field related to the interactive entertainment industry
  • Experience interacting with a team of 10+ developers (programmers, artists, animators, designers, testers)

Preferences

  • Familiarity with Mobile and MMO products
  • Experience with JIRA and Confluence

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Systems Administrator II

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Systems Administrator II to join our IT team. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.

 

Responsibilities

  • Install, configure and maintain new hardware and software for: servers, data/voice networks, storage systems, workstations server room and co-location
  • Perform audits of systems, software, system updates, patches, backups, and user account management
  • Analyze system logs and identify potential issues with computer systems
  • Maintain security of the internal network and servers
  • Contribute to and maintain system standards and document configurations of the network
  • Provide escalation support for the desktop and server specialists
  • Coordinate with peer internal teams and hosting provider(s) to troubleshoot and escalate problems to resolution
  • Work with the IT manager in planning and implementing IT projects
  • Work with the IT ticketing system to track requests and projects
  • Expert of various standard infrastructure and networking services such as AD, LDAP, DNS, DHCP, NFS, SSH, Samba, NTP
  • Perform regular file archival and purge as necessary
  • Help tune performance and ensure high availability of infrastructure

Requirements

  • Bachelor's Degree in computer science or related field
  • Minimum of 3 years professional experience as a Systems Administrator
  • Strong interpersonal and communication skills
  • 3+ years Windows Server and Active Directory administration experience (Windows 2012R2 preferred)
  • 1+ years Linux systems administration experience (RedHat/CentOS preferred)
  • 2+ years prior desktop support experience
  • Experience with management/maintenance of high availability servers
  • Experience with management/maintenance of mission critical services
  • Proficient in at least one scripting language
  • VMWare, vSphere, and vCenter experience
  • Experience with Symantec Backup Exec or similar product

Preferences

  • Applicable certifications
  • Experience with Jira and Confluence
  • Experience with Symantec Endpoint Protection
  • Experience with MaaS360 MDM Suite
  • Office 365 Cloud administration
  • Data Center maintenance and management
  • Load balancing experience
  • Experience with Configuration Management Tools such as Chef and Puppet, Vagrant, Ansible, Salt, or other

 

This position is NOT eligible for the KingsIsle internal employee referral bonus.

DevOps Automation Engineer

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a DevOps Automation Engineer to help develop exciting new games. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful entertainment company.


Responsibilities

  • Create automated processes to import production data into QA environments
  • Manage all QA environment configurations (VMware, Apache, Tomcat, MySQL, Probe)
  • Create/modernize user interface tool to streamline application configuration, build, and deployment processes
  • Coordinate with development/QA team to continuously improve QA server management process, to better communicate server states, and aid in troubleshooting
  • Coordinate with Operations team for production release deployments
  • Document and train developers and QA personnel on all QA environment management processes

Requirements

  • Bachelor's degree in a technical field
  • 3+ years experience with Build & Release of software
  • Strong scripting experience: Python or Ruby
  • Experience with virtualized servers
  • Versioning: Subversion or Git
  • Strong communication and requirement gathering skills
  • Familiarity with Linux systems administration

Preferences

  • Working knowledge of RedHat/CentOS Linux and MySQL tools and utilities
  • Tomcat server management using Probe
  • Additional scripting experience: JavaScript, Pshell, Perl
  • Agile Development and CI Experience: Foreman, Jenkins, Maven, Hudson, or Bamboo
  • Server configuration management:  Puppet or Chef or comparable system
  • Web Server management and configuration experience
  • Web Application Server configuration experience

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Marketing Artist

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Marketing Artist. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Work closely with marketing and game production to design 3D game assets and graphics for online advertising, game websites, print promotional work, etc.
  • Work with pre-existing 3D art assets to create new in-game items
  • Create visual designs, including layout, visual concept, and typography
  • Create web graphics for social media and online promotions
  • Take game screenshots with an eye for composition and storytelling
  • Adhere to creative standards developed by lead
  • Create animated banner ads in Adobe Flash

Requirements

  • Associate’s degree in Graphic Design, Graphic Arts, or a related discipline
  • 2+ years of professional graphic design experience
  • Extensive working knowledge of the Adobe Creative Suite
  • Working knowledge of 3DS Max
  • 3D Modeling & Animation ability
  • Good communication and problem solving skills
  • Ability to create graphics for both web and print
  • Ability to learn and adapt to proprietary software and tools
  • Ability to work quickly and create quality content on schedule in a fast-paced environment
  • Ability to multi-task and work on multiple projects at the same time

Preferences

  • Bachelor’s degree in Graphic Design, Graphic Arts, or a related discipline
  • Concept drawing ability
  • Basic HTML knowledge
  • Experience designing promotional materials such as t-shirts and other physical products
  • Understands time management and the use of correct resources

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Software Engineer (Mobile Games)

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Software Engineer to work on exciting new family-focused video games for mobile and tablet devices. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Create, test, debug and maintain game code to create compelling player experiences
  • Work individually and collaboratively with other programmers, designers, and artists in a creative and fast paced environment to implement features and functionality that create a unique and superior game experience for our customers

Requirements

  • Bachelor of Science Degree in Computer Science or Computer Engineering
  • 3-6 years of relevant experience
  • Verifiable proficiency with C#
  • Verifiable proficiency with Object Oriented Design and Design Patterns
  • Experience with version control systems (Subversion, Alienbrain, or similar)
  • Good communication skills
  • Ability to contribute to and work within schedules that are assigned

Preferences

  • UI design and implementation experience
  • Professional gameplay implementation experience
  • Mobile device development experience
  • Experience profiling and optimizing client code
  • Experience maintaining live software
  • Experience with 3D math and rendering systems
  • Unity experience
  • Prior shipped game titles

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Senior Data Analyst

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Senior Data Analyst to support game design and marketing through data and statistical analysis, to ultimately optimize business profitability. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Perform data analysis to support the operation and development of games
  • Understand marketing and game metrics and apply knowledge to identify analytical requirements that drive business profitability
  • Work with cross-functional teams to develop scheduled and ad hoc reports from a variety of sources for operations, marketing, and game design
  • Track in-game behaviors/metrics and provide analysis and recommendations for product changes and/or enhancements
  • Analyze in-game monetization to identify opportunities for improvement
  • Track online metrics and provide recommendations for website optimization
  • Analyze marketing campaigns to determine efficiency and potential for optimization

Requirements

  • A Bachelor’s degree in data analytics, statistics or related field, with a heavy statistics orientation
  • 5+ years relevant work experience
  • Self-starter, able to work independently with a wide degree of latitude and creativity
  • Strong interpersonal and communication skills
  • Strong problem solving and analytical skills
  • Solid quantitative background
  • Proven track record in presenting complex results to users in an understandable manner
  • Experience analyzing data from a variety of sources and types, both internal and external
  • Ability to write queries, pull and manipulate data sets and perform data analysis based on large data sets
  • Experience applying data mining techniques (i.e., classification, clustering, association mining, forecasting), statistics and information retrieval methods to large data sets
  • Strong knowledge of Excel, PowerPoint and SQL (experience with MySql and Vertica syntax preferred)
  • Very strong knowledge of one or more statistical tools such as R, Stata, SAS or Minitab

Preferences

  • Experience working with Tableau
  • Experience with Google Analytics
  • Experience in the mobile and online game industry

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Java Software Engineer

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Java Software Engineer to work on web systems and mobile server applications and services in support of MMO and mobile games.

 

Responsibilities

  • Absorb, digest, and articulate business objectives
  • Work with team-mates to create unique and superior user experience for customers
  • Design and implement web applications/services using Java, Hibernate, MySQL, HTML, JavaScript, CSS, AJAX, and Regular Expressions
  • Practice aggressive testing methodologies to ensure excellent product quality
  • Seek, adjudicate, and effect proper defect resolutions
  • Practice conscientious documentation

Requirements

  • 4 year Technical (CS, Engineering) Degree
  • Java development - 2+ years
  • Servlets/JSP - 1+ years
  • Java persistence (Hibernate, EJB, JDBC) - 1+ years
  • Databases/SQL - 2+ years
  • Web applications and web systems design/architecture - 1+ years
  • Web development - 3+ years
  • HTML/XHTML - 3+ years
  • Object oriented design - 2+ years
  • Excellent personal presentation, oral, and written skills

Preferences

  • Tapestry, Hibernate, or other Java "community" toolkits
  • AJAX/JavaScript programming
  • Web Services/SOA/SCA
  • Use of patterns in development
  • High volume web site development
  • Multiplayer web-based game development and delivery
  • Windows and Linux deployment experience

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is eligible for the KingsIsle internal employee referral bonus.

Senior Server Engineer

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Senior Server Engineer to work on exciting new family-focused video games. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.
 

Responsibilities

  • The Senior Server Engineer will be responsible for maintaining, optimizing and extending a cross-product, scalable MMO server architecture
  • Ability to work individually and with a diverse and experienced team of developers in a creative and fast-paced environment
  • Collaborate with other programmers, designers and artists
  • Create, test, debug and maintain game code and scripts

Requirements

  • Bachelor of Science Degree in Computer Science or Computer Engineering
  • Verifiable proficiency with C++, Object Oriented Design and Design Patterns
  • Network programming experience (TCP, UDP, optimization, security, NATs, etc.)
  • Architectural experience (client/server preferred)
  • 5 - 8 years of relevant experience
  • Good communication skills
  • Ability to contribute to and work within schedules that are assigned

Preferences

  • Real-time and Multi-threaded environments experience
  • Prior distributed system development experience
  • Database development experience
  • Linux development experience

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is eligible for the KingsIsle internal employee referral bonus.

QA Analyst (Web)

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Web QA Analyst to work on exciting new games for mobile platforms. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Evaluate products to be tested and review specifications
  • Develop comprehensive test plans and detailed test cases based off documentation
  • Identify and track defects to resolution
  • Work with team members to recommend features and functionality that create a unique and superior experience for our customers

Requirements

  • 2+ years of quality assurance experience, preferably in a web-based environment
  • Database testing experience
  • Basic SQL knowledge
  • Critical thinking
  • Attention to detail
  • Excellent verbal and written communication skills

Preferences

  • Associate’s degree
  • Java, HTML, and Selenium experience
  • Understanding of web services (JSON, POST/GET)
  • Prior experience working on mobile games
  • Knowledge of software life cycles
  • Experience with automated testing

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Web QA Tester

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Web QA Tester. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Operate and extend manual and automated test suites for web/browser as well as mobile-based environments
  • Provide rigorous and repeatable testing procedures for web and mobile interfaces
  • Work with other team members to recommend features and functionality that create a unique and superior web experience for our customers

Requirements

  • Structured Testing - 6 months
  • Basic Web QA Knowledge
  • Quick study, with a passion for learning
  • Motivated self-starter
  • Works well both individually and as a team contributor
  • Critical Thinking
  • Attention to Detail
  • Excellent personal presentation, oral, and written skills

Preferences

  • Associate’s Degree
  • Mobile testing experience
  • Web-service testing experience
  • Documentation and Test Plan writing skills
  • Experience with Selenium or other automation tools
  • Javascript Testing
  • HTML/XML Compliance Testing
  • QA Lifecycle Testing (Functional/Performance/Stress)

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

QA Analyst (Mobile Games)

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a QA Analyst to work on exciting new games for mobile devices. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Evaluate products to be tested and review specifications
  • Develop comprehensive test plans and detailed test cases based off documentation
  • Identify and track defects to resolution
  • Work with team members to recommend features and functionality that create a unique and superior experience for our customers

Requirements

  • 2+ years of quality assurance experience
  • Critical thinking
  • Attention to detail
  • Excellent verbal and written communication skills

Preferences

  • Associate’s degree
  • Prior experience working on mobile games
  • Knowledge of software life cycles
  • Experience with automated testing

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Quality Assurance Tester (Mobile Games)

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a QA Tester to work on Mobile Video Game development. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Test new mobile games on iOS and Android devices
  • Create detailed defect tickets to track errors to resolution
  • Execute and maintain test plans to assure development that builds are ready for mass consumption
  • Document issues that appear in-game in a detailed manner and work with development to fix issues as needed

Requirements

  • Structured testing - 6 months
  • Critical thinking
  • Attention to detail
  • Excellent personal presentation, oral, and written skills

Preferences

  • Associate’s degree from an accredited university
  • Experience with automated testing
  • Technical understanding of development process and key components to facilitate defect detection and reporting
  • Knowledge of and experience with full-cycle software development and testing methodology
  • Knowledge of database reporting techniques
  • Experience in client/server software quality assurance
  • Ability to work in a team-oriented environment or as an individual contributor
  • Prior experience with game development process and/or shipped titles

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

 

This position is NOT eligible for the KingsIsle internal employee referral bonus.

 

Server Engineer

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Server Engineer to work on exciting new family-focused video games. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Maintain, optimize, and extend a cross-product, scalable MMO server architecture
  • Work individually and with a highly experienced team of developers in a creative, fast-paced environment
  • Collaborate with other programmers and with designers and artists
  • Create, test, debug, and maintain gameplay code as well as core systems

Requirements

  • Bachelor of Science Degree in Computer Science or some form of Engineering
  • Verifiable proficiency with C++, Object Oriented Design and Design Patterns
  • Network programming experience (TCP, UDP, optimization, security, NATs, etc.)
  • 3+ years of relevant experience
  • Good communication skills
  • Ability to work within assigned schedules

Preferences

  • Massively Multiplayer Online experience
  • Experience with Real-time and Multi-threaded environments
  • Network Programming
  • Knowledge of Linux, Windows, gcc, Visual Studio
  • Prior shipped game titles

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is eligible for the KingsIsle internal employee referral bonus.

Lead Game Designer (Mobile Games)

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Lead Game Designer to work on exciting and innovative games for mobile and tablet devices. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Create fun and broadly appealing games for mobile and tablet devices
  • Design, implement, and iterate on innovative and compelling game experiences (could include control schemes, combat mechanics, level layout, puzzle design, monetization, etc.)
  • Relate the design vision and requirements to programmers and artists

Requirements

  • Associate’s degree in relevant field
  • 6 or more years as a Designer in the games industry
  • Candidate must have shipped at least one successful mobile game title
  • Extremely strong documentation skills
  • Excellent verbal and written communication skills
  • Proven ability to concept, create, and implement game systems (i.e. balancing tables and underlying game system formulas)
  • Strong familiarity with mobile games

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is eligible for the KingsIsle internal employee referral bonus.

Mobile Systems Game Designer

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Mobile Systems Game Designer to work on exciting new family-focused video games for mobile and tablet devices. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Candidate will work to create fun and broadly appealing games for mobile and tablet devices
  • Collaborate with design leadership to design, implement, balance, and iterate on interconnected game systems (could include combat mechanics, player progression, level layout, item collection, economy, etc.)
  • Creation and maintenance of game documentation including GDDs, itemization lists, and Excel models
  • Relate the design vision and requirements to programmers and artists

Requirements

  • Candidate must have 3+ years as a Designer in the games industry
  • Candidate must have shipped at least one game title
  • Extremely strong documentation skills
  • Excellent verbal and written communication skills
  • Proven ability to conceptualize, create, and implement game systems (i.e. balancing tables and underlying game system formulas)
  • Strong familiarity with mobile games
  • Associate’s degree in a relevant field

Preferences

  • Unity experience

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Game Designer (Writer)

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Game Designer (Writer) to work on an exciting new family-focused AAA MMO video game. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date, and are two of the fastest growing websites in the U.S. This is an opportunity to be a part of a rapidly growing and highly successful entertainment company.


Responsibilities

  • Envision and create game content (lore, quest dialogue, etc.)
  • Expand upon existing game content
  • Effectively relate game and world vision to programmers and artists

Requirements

  • Candidate must have 3+ years as a Writer in the games or entertainment industries
  • Candidate must have shipped at least one critically and commercially successful PC and/or console game title, or other published work
  • Experience as a Writer on a project with multiple team members (programmers, artists, animators, designers, testers)
  • Extensive experience playing Massively Multiplayer Games
  • Extremely strong documentation skills
  • Excellent verbal and written communication skills
  • Experience interacting with management and working within existing project constraints (time, scope, budget)
  • Extremely strong collaborative skills
  • Associate’s degree in relevant field

Preferences

  • Development experience on Massively Multiplayer Games
  • Shipped game titles

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is eligible for the KingsIsle internal employee referral bonus.

Contract Web QA Analyst

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Contract Web QA Analyst to test our high traffic and highly transactional web sites and web services. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company. The duration of this job will be a maximum of 6 months.
 

Responsibilities

  • Operate and extend manual and automated test suites for browser based functionalities as well as web services
  • Develop rigorous and repeatable testing procedures for web and mobile interfaces based on design documentation
  • Develop comprehensive acceptance and regression test plans
  • Identify and track defects to resolution
  • Work with team members to recommend features and functionality that create a unique and superior experience for our customers

Requirements

  • Associate’s degree
  • Motivated self-starter
  • Methodical Thinking
  • Attention to Detail
  • Quick study, with a passion for learning
  • 2+ years of quality assurance experience, preferably in a web-based environment
  • Basic SQL knowledge
  • Works well both individually and as a team contributor
  • Excellent verbal and written communication skills

Preferences

  • Java, JavaScript, HTML experience
  • Database testing experience
  • Understanding of web services (JSON, XML)
  • Agile mindset
  • Experience with automated testing (JMeter, Selenium)

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Pay rate will be commensurate with experience
  • Applicants must be legally able to work in the U.S. for KingsIsle

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Environment Artist (Mobile Games)

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for an Environment Artist to work on exciting new family-focused video games for mobile and tablet devices. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Support the overall vision for the game while taking ownership of environment zones and assets assigned
  • Candidate will work with art and design to craft and maintain the project's art style and manage environment creation
  • Effectively relate vision to developers and artists
  • Systematic approach to all areas of environment art creation: render and collision geometry; textures and lighting
  • Understand the technical limitations of game engines, and execute high-quality art within those limitations
  • Asset creation and optimization

Requirements

  • Two-year degree in related field
  • 3+ years experience as an artist in the games industry
  • Extremely strong documentation skills
  • Excellent verbal and written communication skills, ability to work effectively in a team environment
  • Experience communicating well with team disciplines and working within existing project constraints (time, scope, technical)
  • Experience applying and using shaders
  • Strong knowledge of 3D Studio Max

Preferences

  • Strong familiarity with many video game genres, mobile games job experience
  • Candidate must have shipped at least one critically and commercially successful PC and/or console game titles
  • Unity experience

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Desktop Support Specialist

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Desktop Support Specialist to join our IT team. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date, and are two of the fastest growing websites in the U.S. This is an opportunity to be a part of a rapidly growing and highly successful entertainment company.


Responsibilities

  • Image, install, and deploy office PC workstations
  • Troubleshoot PC software, hardware, and network connectivity problems
  • Provision VoIP phones, voicemail boxes, and the global phone directory
  • Manage security access for building, user accounts, and shared resources on servers
  • Set up and manage email boxes, lists, and shared rooms on the email servers
  • Provide application support for 3rd party software used by the teams
  • Support the network printers and scanners
  • Provide telephonic and desk-side support to the staff
  • Train employees on proper use and maintenance of software

Requirements

  • Associate's Degree
  • Expert understanding of Windows XP, Windows Vista, Windows 7, Windows 8, Microsoft Office 2003/2007/2010/2013, Norton Ghost (or equivalent), and major anti-malware suites
  • Must be able to independently troubleshoot and support network issues
  • Must be able to lift up to 50 lbs.
  • Must have superior customer service skills
  • Excellent personal presentation, oral, and written skills
  • 3-5 years previous experience in Desktop Support
  • A+ certified
  • Mac/IOS experience

Preferences

  • Experience with server rooms, racking/wiring of servers, and patching Ethernet
  • Familiarity with Microsoft Active Directory domains
  • Experience with Subversion, Photoshop, JIRA, or 3ds Max
  • Experience with Linux
  • Experience with Cisco switches, firewalls, and VoIP phones
  • Completed MCP, MCSA, MCSE,CCNA, A+, Network + and/or Security+

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Salary will be commensurate with experience
  • Only highly qualified candidates need apply and only candidates that meet the degree requirements will be considered
  • Applicants must be legally able to work in the U.S. for KingsIsle
  • This job is located in Austin, Texas

This position is NOT eligible for the KingsIsle internal employee referral bonus.

Contract QA Tester I (MMO)

Location: Austin, TX

Description: KingsIsle Entertainment is currently looking for a Contract QA Tester I (MMO) to work on one of our family-focused AAA MMO video games. We are the creators of the popular and critically acclaimed Wizard101 and Pirate101, which together have garnered over 50 Million registered players to date. This is an opportunity to be a part of a rapidly growing and highly successful game company.


Responsibilities

  • Create detailed tracking reports to track errors and resolutions
  • Follow test plans to assure development that builds are ready for mass consumption
  • Document issues that appear in game in a detailed manner and work with development to fix the issue if needed

Requirements

  • Structured testing - 6 months
  • Critical thinking
  • Attention to detail
  • Excellent personal presentation, oral, and written skills

Preferences

  • Technical understanding of development process and key components to facilitate defect detection and reporting
  • Knowledge of and experience with full-cycle software development and testing methodology
  • Knowledge of database reporting techniques
  • Experience in Client/Server Software Quality Assurance
  • Excellent communication skills and the ability to work in a team-oriented environment or as an individual contributor
  • Prior experience working at a company developing MMO games
  • Prior experience with console game development
  • Experience with shipping game titles
  • Lua or Python scripting experience
  • Associate's degree from an accredited university

Considerations

  • Please make sure that the durations of your education and employment on your resume are included in month/year format
  • Pay rate will be commensurate with experience
  • Applicants must be legally able to work in the U.S. for KingsIsle

This position is NOT eligible for the KingsIsle internal employee referral bonus.

About KingsIsle Entertainment, Inc.

KingsIsle Entertainment is a developer and publisher that specializes in creating high-quality online and mobile games. KingsIsle is headquartered in Plano, Texas, and has a development studio in Austin, Texas. Information about the company's games can be found at http://www.kingsisle.com/corporate/products.

KingsIsle, Wizard101 and Pirate101 are trademarks or registered trademarks of KingsIsle Entertainment Inc.